Setting up an Open Source IP PBX for the first time can be a daunting and sometimes frustrating task, particularly if you are not familiar with Linux. There is online help available in the form of forums and "wikis", and if you encounter a problem someone else has probably had the same problem and found a solution. However, searching through the forums and wikis for the relevant information and finding a solution can be very time consuming.
To support our customers we have put together a troubleshooting guide that that describes how to overcome some of the most common issues experienced when installing PCI telephony cards in Open Source IP PBX systems. The main objective of the document is to help make card installation as easy as possible and to minimise the amount of time required. The most common issues are covered in depth and detailed step-by-step solutions are provided along with background information explaining the purpose of each step. The information provided focuses on Asterisk® and Trixbox® but can be used to help install an Open Source telephony card in any Zaptel/Asterisk® based IP PBX system including AsteriskNOW®, Elastix®and PBX in a Flash. The installation issues covered include:
Novavox Open Source PCI card troubleshooting guide
To support our customers we have put together a troubleshooting guide that that describes how to overcome some of the most common issues experienced when installing PCI telephony cards in Open Source IP PBX systems. The main objective of the document is to help make card installation as easy as possible and to minimise the amount of time required. The most common issues are covered in depth and detailed step-by-step solutions are provided along with background information explaining the purpose of each step. The information provided focuses on Asterisk® and Trixbox® but can be used to help install an Open Source telephony card in any Zaptel/Asterisk® based IP PBX system including AsteriskNOW®, Elastix®and PBX in a Flash. The installation issues covered include:
- Card not detected by motherboard/BIOS
- PCI Bus Interrupt (IRQ) sharing
- PCI Bus Interrupt (IRQ) misses/latency
- Acoustic and line/hybrid echo
- Far end disconnect supervision
- Kernel panic on reboot
Novavox Open Source PCI card troubleshooting guide Asterisk® (www.asterisk.org) is a registered trademark of Digium, Inc. Trixbox® (www.trixbox.org) is a registered trademark of Fonality, Inc. Elastix® (www.elastix.org) is a registered of PaloSanto Solutions. Novavox Limited is not affiliated with, nor endorsed by any of the companies listed above.